Payment terms for Active Accounts is Net 30 days.

New Accounts:

These payments can be made on a C.O.D. basis (check or money order). If your company has references or is JBT rated, you can also fill out our credit application here and open a 30-day account.

Orders:

In your order placement, please specify:
• quantity
• style number
• karat
• color
• any special notes

Usually, orders will be shipped within 24 to 48 hours via United Parcel Service (UPS). Packages will be shipped 2nd day unless specified.

Claims & Returns:

All returns must be made within 14 days of the invoice date. All returns must be accompanied by a copy of the original invoice or the invoice number. Any pieces returned without an invoice number will receive metal credit at intrinsic value. The reason for return must be indicated. All returns that are not due to the manufacturer’s error will receive gold credit only at invoice price or gold market price (whichever is lower).

Late Payments:

A 1.75% late payment charge will be billed to your account per month for all past due invoices. Accounts that are passed due for more than 30 days will be held or shipped C.O.D.

Billing:

The gold price is based on the day of shipment at the second London fix. All weights are by pennyweight (DWT). Gold and labor are billed separately. A minimum of $15.00 per invoice will be charged for labor. Postage and insurance are also billed separately. Jewelry is sold as castings. Any errors are subject to corrections by Brooklyn Jewelers LLC.